CASE STUDY

How Ava Estell used Converge to boost Meta ROAS by 50%+ with better data

Ava Estell is an all-natural skincare brand that is made with melanin in mind. They are a fast growing DTC brand operating on Shopify Plus. Ava relies on marketing for its rapid growth, spending £4+ M annually on Meta ads.

>50%

Meta ROAS increase

£4M

Annual Meta spend

>35%

Meta CPA decrease

“We saw a massive shift in performance… you let me sleep stress-free over our Ava Estell account”

“We saw a massive shift in performance… you let me sleep stress-free over our Ava Estell account”

Masibu Manima, Managing Director, Translate Culture (media buying agency)

Challenge

  • The Meta CAPI was consistently missing ~10% of purchases, which resulted in sub-performing ads and thousands of pounds’ worth of wasted ad budget and increased CPA, keeping the brand from scaling further.

  • Google Analytics 4 data was unreliable due to missing conversions, duplicates, and inconsistencies in the GTM tracking data.

  • The Ava Estell team had no way of sustainably improving matching quality in Meta, due to Meta pixel’s limited tracking capabilities.

Solution

  • 100% of conversions tracked in Meta resulting in ROAS uptick and a fall in CPA.

  • 100% conversions tracked in GA4, allowing the team to confidently run tests and build dashboards on top of the GA data.

  • Matching quality increased to `Great` for all event types thanks to Converge enriching data forwarded to Meta CAPI with data picked up both client- and server-side.

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